18. April 2006
Die ITIL-Einf?ɬºhrung mit Change und Configuration Management starten
In diesem Artikel auf Real World ITIL argumentiert der Autor, dass die Einf?ɬºhrung von ITIL-Prozessen mit Change und Configuration Management wohl am einfachsten gelingt.
A significant trend we feel worth noting is that we see an ITIL approach where the primary focus is on an integrated Change and Configuration Management (CCM) Solution is the most successful in terms of securing support and funding. Why? Well, a number of factors play in but it basically comes down to the fact that the value proposition associated with an integrated CCM approach is believable and easy to understand.
Technorati Tags: Change Management, Configuration Management, ITIL
