ISO 20000 Podcast
BMC hat wieder einen Podcast veröffentlicht, dieses Mal zum Thema ISO 20000.
International standards related to IT Service Management provide valuable guidelines that help establish and maintain the credibility of businesses worldwide. A new standard, ISO 20000, allows an organization to demonstrate to its customers and investors that its operational integrity is intact, that the business is secure, and that it has adopted a standard of continuous quality improvement in IT Service Management. Why is this such a big deal?

















