26. August 2006
IT Governance – wie man IT und Business auf eine Linie bringt
Dieser Artikel auf silicon.com beschreibt wie man mit Hilfe von IT Governance IT und Business auf eine Linie bekommt.
Aidan Lawes, CEO of the IT Service Management Forum (ITSMF), says: “There is nothing else quite like ITIL. It is not a methodology per se – it is just advice and guidance. ITIL is not based on scientific theory, it is documented best practice. ITIL is widely used because it is commonsense but it is not a bible that should be followed blindly.” It is not necessary to adopt all of the ITIL best practices; organisations should only choose those parts of ITIL that are most relevant for their own situation.
Technorati Tags: Business-IT-Alignment, IT Governance, ITIL Service Manager, ITSM
