24. September 2006
The Art of Service: ITIL Podcast
Gerade entdeckt: The Art of Service: ITIL Podcast.
Bored with the “blah blah blah, acronym acronym acronym” delivery method of ITIL and IT Service Management? Well, so were we! Funny skits, real world ideas and the best of what’s new in the world of ITIL all in one big shiny happy space!!
Bisher veröffentlicht (Stand: 24.09.2006):
- ISO 20000 Crisis Situation (part 1)
- ISO 20000 Crisis Situation (part 2)
- ISO 20000 Crisis Situation (part 3)
- ITIL Gump Process & Functions
- ISO 20k Explained (part 1)
- Are your customers cheating?
- Like hittin’ the lottery!!!!
- Hasta La Vista…..Baby!
- Get in the ring…(A new ITIL tool-set in the market)
- The Good, The Active Directory, and the ITIL
- Service Oriented Architecture (SOA) & ITIL. 2 peas in a pod!
- ISO 20K – Generating buy-in
- More fun than playing canola oil Twister with a clown suit on! (and less fattening too)
- Sports analogies + ITIL = Best article of the week!!!!
- SOA & ITIL, Starsky & Hutch, Crocket & Tubbs, Laurel & Hardy, Ham & Burger.
- A cure for the common CULT
- I’ll take the networking, the ERP and the…ahhh….email service…to go…supersize.
- IT Service Management? ITIL? Frameworks? Meh. Useless.
- Democracy inactioin…er…IN action.
Technorati Tags: IT Service Management, ITIL, ITSM, Podcast
